Techy's App Privacy Policies
Privacy Policy – Swyft Courier Client App
Effective Date: 6 April 2026
Swyft Courier (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how the Swyft Courier Client App collects, uses, stores, and protects your information when you use our mobile application available on the Apple App Store and Google Play Store.
By using the Swyft Courier Client App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Delivery address
- Pickup address
- Profile photo (optional)
- Payment-related details (processed securely by third-party providers)
b) Delivery Information
- Parcel details
- Sender and recipient information
- Delivery instructions
- Order history
- Proof of delivery (signature/photo)
c) Device & Technical Information
- Device model
- Operating system version
- App version
- IP address
- Device identifiers
- Crash logs and diagnostics
- App usage analytics
d) Location Information
With your permission, we may collect:
- Real-time GPS location
- Background location (if enabled)
- Approximate location
This helps with:
- Live courier tracking
- Accurate pickup and drop-off
- ETA updates
- Nearby service suggestions
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process courier bookings
- Track deliveries in real time
- Improve route accuracy
- Send order notifications and updates
- Provide customer support
- Process payments
- Detect fraud and misuse
- Improve app performance and user experience
- Comply with legal obligations
3. Sharing of Information
We may share your data with:
a) Delivery Partners
To fulfill deliveries, we share relevant booking details with assigned couriers.
b) Payment Processors
Secure payment providers may process billing and transaction information.
c) Service Providers
Third-party tools for:
- analytics
- crash reporting
- cloud hosting
- customer support
- push notifications
d) Legal Authorities
When required by law, regulation, legal process, or government request.
We do not sell your personal data to third parties.
4. Data Retention
We retain personal data only as long as necessary to:
- provide services
- maintain order history
- comply with tax and legal obligations
- resolve disputes
- prevent fraud
After this period, your data is securely deleted or anonymized.
5. Data Security
We implement industry-standard security measures, including:
- HTTPS encryption
- Secure cloud storage
- Access control restrictions
- Encrypted API communication
- Authentication tokens
- Routine security monitoring
While we take strong precautions, no system is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- access your personal data
- correct inaccurate information
- request deletion
- withdraw consent
- disable location permissions
- opt out of marketing notifications
- request a copy of your data
To make a request, contact us at:
Email: privacy@swyftcourier.com
7. Permissions Used by the App
The app may request:
- Location permission → live delivery tracking
- Camera permission → proof of parcel condition / delivery
- Photo library access → upload parcel images
- Push notifications → delivery updates
- Phone permission → contact courier/customer support
These permissions are only used to support app functionality.
8. Children’s Privacy
The Swyft Courier Client App is not intended for children under 13 (or the minimum age in your country). We do not knowingly collect personal data from children.
9. Third-Party Services
The app may use third-party services such as:
- Google Maps
- Firebase
- Stripe / payment gateways
- Apple Push Notification Service
- Google Analytics for Firebase
These providers may process data under their own privacy policies.
10. International Data Transfers
Your data may be stored or processed on servers outside your country. We ensure appropriate safeguards are in place to protect transferred data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted:
- on our website
- within the app
- in app store listings where required
12. Contact Us
If you have any questions about this Privacy Policy, contact:
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@mytechys.co.uk
- Phone: +44 7589 660469
Introduction
Welcome to Okra - Fine Indian Dining. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you use our App, we may collect personal information that can be used to identify you, such as:
- Name
- Email address
- Phone number
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our service
- Processing transactions and sending you related information
- Notifying you about changes to our service
- Providing customer support
- Detecting, preventing, and addressing technical issues
Sharing Your Information
We may share your information with:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We are committed to protecting your data. We use administrative, technical, and physical security measures to safeguard your information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@mytechys.co.uk
- Phone: +44 7589 660469
Introduction
Welcome to Normanton Recovery Service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you use our App, we may collect personal information that can be used to identify you, such as:
- Name
- Email address
- Phone number
- Payment information
Location Information
We may collect information about your location when you use our App to provide location-based services. This information may include your real-time location and the locations where you have requested or provided services.
Usage Data
We may collect information on how the App is accessed and used, including:
- Device type
- Operating system version
- App usage patterns
- IP address
- Log data
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our service
- Processing transactions and sending you related information
- Notifying you about changes to our service
- Providing customer support
- Monitoring the usage of our App
- Detecting, preventing, and addressing technical issues
Sharing Your Information
We may share your information with:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Security
We are committed to protecting your data. We use administrative, technical, and physical security measures to safeguard your information. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@mytechys.co.uk
- Phone: +44 7589 660469
Introduction
This privacy notice provides information regarding personal information/data that Simvic Ltd processes about you. All information we process complies with the General Data Protection Regulation (GDPR). Simvic Ltd is a licenced recycling facility located at Unit 4 Fordwater Trading Estate, Chertsey, KT16 8HG.
Why do you store my data?
Simvic Ltd has a legal obligation to store personal data securely in order for us to be compliant with the Scrap Metal Dealers Act (SMDA) 2013. For more information on why we are legally obligated to store your data please visit the following sites: http://www.legislation.gov.uk/ukpga/2013/10/enacted https://www.recyclemetals.org/rules-regulations/scrap-metal-dealer-s-act.html
What information do we store?
Customers – We store personal information including contact name, address, email address, telephone number and bank account details. Suppliers – We store personal information including contact name, address, email address, telephone number, bank account details and photographic identification (Passport or Drivers licence.
Who can access my data?
We do not share any information with anyone outside of the organisation. Data will never be passed onto third parties without first acquiring consent.
Your rights
(1) Right to obtain information – All persons are entitled to view copies of all the data we store. You can request copies of your data at all times. Simvic Ltd will provide this information within 28 days of the initial request. (2) Right to be informed of the data we store – All persons have the right to understand why, how and where we store our information. This information is all detailed within this document, however if you require further information our data controller will provide this upon request. (3) Right to rectification – If data is inaccurate you are entitled to change information, however due to the nature of our business we required to attain certain records for up to 7 years. (4) Right to object us storing information – You have the right to object us taking your personal data, however if you do so you cannot use our services. Simvic Ltd is compliant alongside the Scrap Metal Dealers Act 2013 (SMDA) which requires us to store data to ensure compliance from all suppliers and customers. (5) Right to notified of a data breach – In the rare event of a security data breach, all persons shall be informed within 72 hours without undue delay. The data processor has to disclose the nature of the breach, describe the likely consequences and ensure all persons are informed of the measures being taken to control the breach.
What are the legitimate obligations for processing data?
Simvic Ltd is the data processors for all customers, suppliers and employees. The processor is answerable for all processing of data contracted by a main data controller who is in charge. The processors of information are compelled to store information in accordance to both GDPR (2018) and SMDA (2013).
Employee Data
As an employer we process and store all employee data securely which we are legally obligated to store for 6 years. This includes:
- Name, address, contact details.
- Pay roll details (national insurance number, tax number, pension details).
- Bank account details.
- Medical information.
- Emergency contact details.
All employee data is stored securely through hard copies filed traditionally and also electronically archived copies. All data stored electronically is protected and encrypted. Only the employer and pay roll have access to this data and do not have permission to share this data externally outside the organisation apart from:
-
Local authorities (HMRC, VAT).
-
Police authorities (Investigation of crime).
What security measures in place to protect data?
We are in partnership with Tornado Recycling Ltd who is our approved software compliance/data handlers. We have exchanged and approved GDPR policies and can ensure that your data is securely stored through our cloud based servers. All information stored through Tornado Software is encrypted before the upload to the cloud occurs. Security updates are performed constantly to ensure viruses, bugs and malware are constantly intercepted.
Contacting us in relation to GDPR:
If you wish to discuss your personal data rights further feel free to contact us through the details below. Email: info@simvic.co.uk. Post: Unit 4 Fordwater Trading Estate, Chertsey, KT16 8HG. Phone: 01932 570757. If you have any concerns about the way your data is handled, processed or stored you have entitlement to contact the Information Commissioner’s Office (ICO) on 0303 123 1113. Data Access Request